Diagnostics · Dover, OH

Check engine light on, or something feels wrong? Get it checked.

Tell us what you're seeing, hearing or feeling. A technician looks first, and the shop quotes before any work.

Sound familiar?

  • The check engine light is on, steady or flashing
  • Other warning lights on the dash
  • A new noise, smell or vibration
  • Running rough, stalling or hard to start
  • You're not sure what's wrong; it just doesn't feel right

What happens when you bring it in

A technician looks first, and the shop quotes before any work.

A code or a warning light tells the technician where to start looking, not what to replace. The technician checks the vehicle before anyone tells you what it needs.

Then the shop explains what they found and quotes before any work.

If the check engine light is flashing or the temperature gauge is in the red, it's safer not to keep driving. Call (330) 440-7175.

The shop

New Image Auto Sales, 705 S Tuscarawas Ave, Dover, OH 44622

Service desk: (330) 440-7175

Service hours: Monday–Friday, 9:00 AM – 5:00 PM. Closed Saturday and Sunday.

How it works

  1. Tell us what's going on Use the form or call (330) 440-7175. Describe what the vehicle is doing, in your own words.
  2. We inspect and diagnose A technician looks at the vehicle itself before anyone tells you what it needs.
  3. You get recommendations and pricing The shop explains what the technician found, what they recommend, and quotes the work.
  4. You decide Ask anything you want first. Nothing is repaired until you say so.
  5. We repair after you authorize it Work starts only once you have approved the quote.

Get my vehicle checked

A technician looks first, and the shop quotes before any work.

Prefer to call? (330) 440-7175

Questions

Can you tell me what the check engine light is about over the phone?

Not reliably. The same light can come on for many reasons, so a technician checks the vehicle first. The shop then explains what they found.

What will it cost?

The shop quotes before any work, after a technician has looked at the vehicle. Nothing is repaired until you approve the quote.

Will any work be done without my OK?

No. You get the recommendations and the quote first, and work starts only after you authorize it.

When is the service department open?

Monday–Friday, 9:00 AM – 5:00 PM. The shop is closed Saturday and Sunday.

Where are you?

705 S Tuscarawas Ave, Dover, OH 44622. The service desk is at (330) 440-7175.

Tell us what your vehicle is doing.

Send the form and the service team will contact you, or call the shop at (330) 440-7175.